Privacy Policy

Welcome to Himdev Herbal ("Himdev," "we," "us," "our"). We are deeply committed to honoring the ancient wisdom of Ayurveda and to upholding the trust you place in us. This commitment extends to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.himdevherbal.com (the "Site"), purchase our products, or otherwise interact with us. This policy has been designed to comply with applicable privacy laws in the United States and Canada, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and Quebec's Act to modernize legislative provisions as regards the protection of personal information (Law 25).

By using our Site, you acknowledge that you have read and understood the terms of this Privacy Policy. We may update this policy from time to time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, in some cases, we may provide you with more prominent notice. We encourage you to review this policy periodically to stay informed about our information practices.

We collect personal information to provide and improve our products and services, process your orders, and communicate with you effectively. We are committed to the principle of data minimization, collecting only the information that is adequate, relevant, and reasonably necessary for the purposes for which it is collected.  

A Note on Health-Related Information: Our products are rooted in Ayurvedic wellness traditions. When you browse or purchase our products, we may collect information about your transaction. Depending on the products you choose, this information may relate to your wellness interests and could be considered "Sensitive Personal Information" or "health data" under applicable privacy laws. We treat this information with the highest level of care and confidentiality and will only use it as described in this policy and, where required, with your explicit consent.  

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We do not sell your personal information in the traditional sense of exchanging it for monetary compensation. However, under some privacy laws, sharing information with third parties for targeted advertising may be considered a "sale" or "sharing". We only share your personal information with the following categories of third parties for legitimate business purposes and with appropriate safeguards in place:  

• Service Providers and Processors: We engage trusted third-party companies to perform services on our behalf. These include payment processors, shipping carriers, email service providers, and website hosting services. These providers are contractually obligated to protect your information and are only permitted to use it to provide the services we have requested.  

• Marketing and Advertising Partners: With your consent, we may share certain information (such as internet activity and identifiers) with advertising partners to show you relevant ads on other websites and to measure the effectiveness of our campaigns. You have the right to opt-out of this sharing at any time.

• Legal and Governmental Authorities: We may disclose your information if required to do so by law, or in the good-faith belief that such action is necessary to comply with a legal obligation, respond to a court order or subpoena, protect and defend our rights or property, or protect the personal safety of our users or the public.  

• Business Transfers: In the event of a merger, acquisition, financing, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

Our Site uses cookies and similar tracking technologies (like web beacons or pixels) to function effectively, analyze performance, and, with your consent, deliver personalized advertising. Cookies are small text files stored on your device when you visit a website.  

• Types of Cookies We Use:

  • Strictly Necessary Cookies: These are essential for you to browse the Site and use its features, such as adding items to your cart and accessing secure areas.

  • Performance and Analytics Cookies: These collect information about how you use our Site, such as which pages you visit most often. We use this data to improve our Site's performance.

  • Functional Cookies: These allow our Site to remember choices you make (like your username or language preference) to provide a more personalized experience.

  • Advertising/Targeting Cookies: These are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an ad and to help measure the effectiveness of advertising campaigns.

Your Choices and Consent: In compliance with the strictest privacy standards, such as Quebec's Law 25, all non-essential cookies (including advertising and analytics cookies) are deactivated by default. When you first visit our Site, you will be presented with a cookie consent banner where you can provide your explicit, opt-in consent to activate these cookies. You can withdraw your consent or change your preferences at any time through our cookie management tool. You can also control cookies through your browser settings.

• Data Security: We are committed to protecting your personal information. We have implemented and maintain reasonable administrative, technical, and physical data security practices designed to protect the confidentiality, integrity, and accessibility of your data. These measures include encryption, access controls, and secure networks. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.  

• Data Retention: We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely destroy or anonymize it.  

• International Data Transfers: Himdev is a global business. Your personal information may be transferred to, stored, and processed in countries other than your own, including the United States and India, where our operations are based. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it. For residents of Quebec, we have conducted a Privacy Impact Assessment (PIA) as required by Law 25 to ensure that any personal information transferred outside of the province is afforded a level of protection equivalent to that provided under Quebec law, including through the use of contractual safeguards.  

Our Site is not intended for or directed at children. We do not knowingly collect personal information from individuals under the age of 16. This threshold is set to comply with the U.S. Children's Online Privacy Protection Act (COPPA), which applies to children under 13, and Quebec's Law 25, which has specific consent requirements for children under 14. If we become aware that we have inadvertently collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information promptly.  

Depending on your jurisdiction, you have certain rights regarding your personal information. We are committed to honoring these rights for all our customers, regardless of their location. These rights include:

• The Right to Know and Access: You have the right to request access to the personal information we hold about you and to be informed about how we have used and disclosed it.

• The Right to Correction: You have the right to request that we correct any inaccurate personal information we hold about you.

• The Right to Deletion (Erasure): You have the right to request that we delete your personal information, subject to certain exceptions (for example, we may need to retain your information to complete a transaction, comply with a legal obligation, or prevent fraud).

• The Right to Data Portability: You have the right to receive a copy of your personal information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another entity.

• The Right to Opt-Out of Sale / Sharing / Targeted Advertising: You have the right to direct us not to "sell" or "share" your personal information for the purposes of cross-context behavioral or targeted advertising.

• The Right to Limit the Use of Your Sensitive Personal Information: You have the right to direct us to limit our use of your sensitive personal information to that which is necessary to perform the services or provide the goods you have requested.

• The Right to Withdraw Consent: Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

• The Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you goods or services, charge you different prices, or provide you with a different level or quality of service.

• To exercise any of the rights described above, please submit a verifiable consumer request to us by:

• Emailing us at: Info@himdevherbal.com

• Calling our toll-free number: ****

• We must verify your identity before we can respond to your request. The verification process may require you to provide information to match with the information we have on file. You may also designate an authorized agent to make a request on your behalf.

• We will confirm receipt of your request within 10 business days and aim to provide a substantive response within 45 calendar days of its receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

• If we deny your request, we will provide a reason for the denial. Residents of certain jurisdictions, such as Virginia, have the right to appeal our decision. Instructions for how to appeal will be included in our response

• For Residents of California: You have the right to opt-out of the sale or sharing of your personal information and to limit the use of your sensitive personal information. You can exercise these rights by clicking the links below:

• Do Not Sell or Share My Personal Information

• Limit the Use of My Sensitive Personal Information

• If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact our designated Privacy Officer.

• Title: Privacy Officer

• Email: privacy@himdevherbal.com

• Mailing Address: [Insert Company Mailing Address]

• As required by Quebec's Law 25, the person exercising the highest authority at Himdev is responsible for ensuring

• To exercise any of the rights described above, please submit a verifiable consumer request to us by:

• Emailing us at: Info@himdevherbal.com

• Calling our toll-free number: ****

• We must verify your identity before we can respond to your request. The verification process may require you to provide information to match with the information we have on file. You may also designate an authorized agent to make a request on your behalf.

• We will confirm receipt of your request within 10 business days and aim to provide a substantive response within 45 calendar days of its receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

• If we deny your request, we will provide a reason for the denial. Residents of certain jurisdictions, such as Virginia, have the right to appeal our decision. Instructions for how to appeal will be included in our response

• To exercise any of the rights described above, please submit a verifiable consumer request to us by:

• Emailing us at: Info@himdevherbal.com

• Calling our toll-free number: ****

• We must verify your identity before we can respond to your request. The verification process may require you to provide information to match with the information we have on file. You may also designate an authorized agent to make a request on your behalf.

• We will confirm receipt of your request within 10 business days and aim to provide a substantive response within 45 calendar days of its receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

• If we deny your request, we will provide a reason for the denial. Residents of certain jurisdictions, such as Virginia, have the right to appeal our decision. Instructions for how to appeal will be included in our response

• To exercise any of the rights described above, please submit a verifiable consumer request to us by:

• Emailing us at: Info@himdevherbal.com

• Calling our toll-free number: ****

• We must verify your identity before we can respond to your request. The verification process may require you to provide information to match with the information we have on file. You may also designate an authorized agent to make a request on your behalf.

• We will confirm receipt of your request within 10 business days and aim to provide a substantive response within 45 calendar days of its receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

• If we deny your request, we will provide a reason for the denial. Residents of certain jurisdictions, such as Virginia, have the right to appeal our decision. Instructions for how to appeal will be included in our response

• To exercise any of the rights described above, please submit a verifiable consumer request to us by:

• Emailing us at: Info@himdevherbal.com

• Calling our toll-free number: ****

• We must verify your identity before we can respond to your request. The verification process may require you to provide information to match with the information we have on file. You may also designate an authorized agent to make a request on your behalf.

• We will confirm receipt of your request within 10 business days and aim to provide a substantive response within 45 calendar days of its receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

• If we deny your request, we will provide a reason for the denial. Residents of certain jurisdictions, such as Virginia, have the right to appeal our decision. Instructions for how to appeal will be included in our response

• To exercise any of the rights described above, please submit a verifiable consumer request to us by:

• Emailing us at: Info@himdevherbal.com

• Calling our toll-free number: ****

• We must verify your identity before we can respond to your request. The verification process may require you to provide information to match with the information we have on file. You may also designate an authorized agent to make a request on your behalf.

• We will confirm receipt of your request within 10 business days and aim to provide a substantive response within 45 calendar days of its receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

• If we deny your request, we will provide a reason for the denial. Residents of certain jurisdictions, such as Virginia, have the right to appeal our decision. Instructions for how to appeal will be included in our response